Shipping Policy

MORIELLE provides global standardized shipping services to ensure that customers around the world can receive high-quality dress products safely and efficiently. Please refer to the following shipping rules:

1. Shipping Scope

We support shipping to most countries and regions around the world. Specific shipping areas can be selected on the order settlement page.

2. Processing Time

All orders will be processed and shipped within 1-3 working days after successful payment (excluding weekends and official holidays). Orders submitted during holidays will be processed in priority after the holiday ends.

3. Shipping Time

Standard international shipping takes 7-20 working days depending on the destination country, logistics route and customs clearance progress. Remote areas will take a little longer.

4. Logistics Tracking

After shipment, we will send the exclusive logistics tracking number to your reserved email. You can check the real-time transportation status of the order at any time.

5. Customs & Tariff

International orders may incur local customs duties and handling fees, which shall be borne by the customer. We will strictly declare the product value in accordance with international trade regulations.

6. Shipping Exceptions

For delayed shipment, lost or damaged packages caused by logistics or customs reasons, please contact our customer service in time, and we will provide professional solution support.